Survived

Have survived this round of restructuring and am now refocusing on doing a great job. Went to Reference and Information Services workshop and revisiting all the common sense ideas and the basics was re-invigorating. I was amazed to learn that good customer service, smiles , chatting to the customer etc was more important than actually giving competent service. Made me wonder why I put so much effort into doing the job well when all I really need to do is smile more. Did get given a few good blogs about what concerns librarians have and and thought you'd like to check them out as well.
http://freerangelibrarian.com
http://stephenslighthouse.com
http://musingsaboutlibrarianship.blogspot.com